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Online STORE now open. FREE SHIPPING to Ireland & UK!

COVID-19

Welcome Back Protocol

At Clonakilty Distillery we have developed a care programme to ensure that our guests, team members and suppliers can all be able to return to hospitality’s ‘new normal’ when the lockdown is fully lifted. This programme is our guarantee that we are ready, prepared and waiting to welcome everyone back safely.

This programme includes health and safety guidelines and recommendations that have been developed by Failte Ireland and the HSE.

These guidelines and recommendations are now fully in place.

This programme covers new safety policies and procedures for:

Our Team
Tours
Visitor Centre Shop
Communal Areas

An outline of each area includes but is not limited to:

Our Team

All our team have attended new training safety programmes designed to deal with this current outbreak to ensure that safety and sanitisation is a top priority. We are following Government guidelines regarding Personal Protective Equipment and the wellbeing of our team is extremely important to us.

Visitor Centre Shop

A wide range of Clonakilty Distillery whiskey, gin and gifts are available for purchase online with FREE SHIPPING to Ireland and The UK.
Where possible doors will be left open and touch points have been reduced.
The number of people in the shop at any time is restricted in order to ensure social distancing.
Signage is in place to indicate what social distancing is required.
Hand sanitisation stations are available at the entrance.
Customers are asked to sign in, in order to aid contact tracing.
We have contactless payment options for our customers and email receipts are available.
Protective Screens have been installed at points of sale.
Contact surfaces are cleaned regularly throughout the day.

Tours

To ensure social distancing, a maximum of 8 people is permitted on each tour.
In order to minimise the time spent in the shop, we recommend customers book their tours online.
Signage is in place to indicate what social distancing is required.
Hand sanitisation stations are available at the entrance.
Customers are asked to sign in, in order to aid contact tracing.
All contact surfaces and bathrooms are thoroughly sanitised after every tour.

Communal Areas in the Distillery

All communal areas in the Distillery receive frequent sanitisation and a risk assessment of all touch points has been carried out from the viewpoint of guests, staff and suppliers.
Hand sanitistation stations are available in all public areas in the Distillery.
Where possible doors are left open and touch points have been reduced.
Signage is in place to indicate what social distancing is required in all areas.
While many of the above actions have altered how we serve and look after our guests none of them will result in a reduced service experience. Some of the changes will be visible while others will be less obvious but have taken place in the background.
We are looking forward to welcoming everyone back and your safety is paramount to us.

SUMMARY

If you have any symptoms of Covid-19 please do not visit.
Please sanitise your hands on entry and exit.
All visitors are required to leave name and phone number to facilitate contact tracing.
Temperature checks may be carried out.
Please maintain distancing.
Please cough or sneeze into your elbow or use a tissue.
Additional cleaning and sanitising measures are in place.